Recovery Guide
Recovery needs a procedure, not improvisation.
If you change devices, clear local state or need to restore access, the right recovery process matters more than speed. Use a clean environment, a verified phrase and a calm checklist.
Recovery sequence
Regain access without creating new risk.
The main rule is to recover in a trusted environment and to verify what you are entering before you continue.
- Use a device and browser session you trust.
- Open the official WEB4 Wallet entry point and begin the local recovery flow.
- Enter the recovery phrase carefully and verify word order.
- Confirm the wallet state, supported networks and addresses before doing anything else.
- Use a small test transaction before you resume normal activity.
Safety boundaries
Recovery should never require secrecy violations.
If someone asks for your phrase in support chat, social media or direct message, stop. That is not a legitimate recovery path.
- Never type your phrase into a page you reached through a suspicious link.
- Never share the phrase with support, moderators, community members or wallet helpers.
- If a network or asset looks wrong after recovery, stop and verify before sending.